How to handle false accusations as a Private Detective, Loss Prevention Officer or Security Guard.

You’re doing an interview. Maybe it’s a suspect, maybe it’s the friend of a suspect. Maybe you’re just conducting an interview and you’ve come across someone who says something and makes an accusation about your client. How do you handle this?

If someone’s making an accusation and you’re working directly for a company, you have to follow the company’s policy. Human Resources frequently has guidelines laid down for accusations. And, of course, you have to stay within the law. Now, I’m not an attorney. I’m not giving legal advice. I’m just going to share with you the behind the scenes of how I’ve handled these things in the past.

When you’re dealing with someone who’s done something wrong, they will take dramatic and desperate actions including accusing people of things that they didn’t do (sometimes terrible things) just to get out of what is sometimes a fairly small problem. And so, here’s how I’ve handled this in the past.

Maybe you’re working on a case and a person makes an accusation against your client. Once the person makes the accusation, I always feign surprise and say, “That’s not what they told me. That’s the first time I’m hearing this. I guess it makes sense that they wouldn’t tell me about that. That’s pretty significant. Here, write that down. We want to make sure this is documented and make sure that you’re protected.” And I slide the pen and paper across the desk to them or I hand him the pen and paper and have him write down the accusation.

Now, I’m presuming here that the person’s making a false accusation.

I’m not talking about tricking innocent people or real victims. A victim is a victim and that needs to be respected. I’m talking about people making false accusations against innocent people.

What does having them write it down do? It locks them into that false accusation. Now, they can’t change their story.

So if they write, “So-and-so came up to me in the parking lot and touched me inappropriately or pushed me,” or whatever it might be. They’re locked in. They can’t change that statement. If you pull up parking lot video off a camera or find witnesses who say, “We were out in the parking lot. Nothing like that happened.” Then you have evidence that the statement is false or evidence that goes against the statement.

If the accusation is written, they’re locked into it. If they only made the accusation out loud, they’re going to say later, “Well, you misheard me.” And then it’s your word against their word.

With a merely verbal statement they can change their story. Once it’s written down and they’re locked into it and this can your client a great deal – your client being the person who truly is the victim here being accused of something they didn’t do.

This means you can catch the bad guy/gal and save an innocent victim! Not a bad day for any P.I.

Do you have these Private Investigator problems?

Whether you’re trying to be a Private Investigator or be a better P.I., you’re at the right place!

I’m here to serve you, and specifically to…

1. Make you a Private Investigator and…

2. Make you a really good P.I.!

Enjoy the videos you find here and if you have any questions, please feel free to contact me directly.

Committed to your success as a Private Investigator,
Larry Kaye, P.I.

Should you charge mileage when serving process?

Should you charge mileage when you do process serving?

In this week’s Tuesday Private Investigator tip video I approach this from two angles so you can decide which way is best for you to do it.

And, what the heck, as always, I come out frankly and tell you how I prefer to handle this issue.

You can check out the podcasts I reference in the video right here.

For COMPLETE Process Server training, get The Investigator’s Ultimate Guide to Process Serving by yours truly, Larry Kaye, P.I. right here!

What school taught you that’s wrong for real-world Private Investigators.

Schools teach you to make your reports longer and (maybe) add a summary. And if you add a summary, they tell you to put it at the end of the report.

It the real world you make the report as long as it needs to be (and no longer) plus…

You include a summary and you put it first!

How long should the summary be?

I try hard to keep it down to one paragraph. If I find the summary going longer than one paragraph, I really have to look and make sure I have a good reason to add that extra.

And the summary is literally first. Top half of page one.

Clients love this. Especially attorneys and paralegals. And if they like your reports, there’s better odds that they will hire you for additional work!

Your skip’s weakest link.

A “skip” is someone who has skipped out on a debt or obligation.

Tracking down that person is what we call “skip tracing”.

Many times your skip will be taking some pretty basic steps to avoid being found. However, sometimes he or she will be taking extraordinary steps to stay off the radar.

So what’s the weakest link in your skips armor?

Often times it’s family.

Now, some families have a long history of dodging obligations and everyone is cautious and suspicious. But even then, someone will drop their guard and that’s your opportunity.

But, most of the time, family will naively give you the information you need if you ask in the right way or have the right pretext.

Also you can use this information combined with surveillance to nail your skip!

So, how do you find members of your skip’s family?

You may look at “address history” and find relatives that have shared the same addresses. You may find family on various court paperwork. But a very common and fruitful place to find a pretty good list of family members is in an obituary. This will include even distant and “nicer” relatives who may know something helpful to you but who are oblivious to the fact that your skip is trying to hide!

How can you keep your family from giving out your personal information? Try these two things…

First, teach them to say, “Can I take a message for you?” This is great because it is polite and reasonable, so it allows your family to be “helpful” to the caller, but still protect your privacy.

Second, role-play with your family. Ask them, “What will you say when ‘the bank’ calls trying to get in touch with me because of a ‘potentially fraudulent’ transaction on my debit card?”

Play out the same scenario with a variety of common pretext calls (ie. The High School Reunion Committee or an “old friend”.)

Let me know if you have any questions. I’m glad to help out in any way I can.